Privacy policy

Last Updated: 01/09/2026

This Privacy Policy applies to information collected by Therapeia Zoi in connection with our dietary supplements and online services.

Personal  Information We Collect

A. Identifiers

·          Name

·          Email

·          Phone

·          Address

·          IP address

·          Account login (if applicable)

B. Commercial Information

·          Purchase history

·          Product preferences

·          Browsing behavior

·          Cart activity

C. Internet/Electronic Activity

·          Device info

·          Browser type

·          Cookies & analytics

·          Pages visited

·          Interaction with emails

D. Payment Information

Processed securely by third-party processors; we do not store card numbers.

E. Inferences

We may generate insights such as:

  • Product preferences
  • Likelihood of repeat ordering
  • Marketing relevance

How We Collect Information

We collect information from:

  • You directly
  • Website technologies
  • Analytics providers
  • Social media platforms
  • Shipping carriers
  • Payment processors

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Personalize your shopping experience
  • Improve website performance
  • Send marketing emails or SMS (with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations

Sharing of Information

We share your data only for business purposes:

  • Shipping partners
  • Payment processors
  • Email/SMS marketing platforms
  • Customer support tools
  • Analytics providers
  • Cloud hosting services

We do not sell your personal information.

Cookies & Tracking Technology

We use:

  • Cookies
  • Pixel tags
  • Analytics tools
  • Advertising partners (optional)

Cookies help us improve functionality, personalize content, and measure performance.

You may disable cookies, but some features may not function properly.

Your Rights (Including CCPA Rights for California Residents)

You may:

  • Request what personal information we collect
  • Request deletion (with exceptions)
  • Request disclosure of data sharing
  • Opt out of marketing
  • Update account information

To submit a request, email help@therapeiazoi.com

We will verify your identity before responding.

Opt-Out Options

You can opt out of:

  • Marketing emails
  • SMS messaging
  • Behavioral advertising via third-party opt-out links

You will still receive transactional communications (order confirmations, etc.).

Security of Your Information

We use reasonable security measures to protect your data. However, no data transmission is 100% secure.

Data Retention

 We retain data only as long as needed:

  • To complete transactions
  • For legal compliance
  • For business analytics

Children’s Privacy

We do not target or knowingly collect data from users under the age of 18.

International Transfers

If you access our website outside the U.S., you consent to data processing in the United States.

Changes to This Policy

We may update this Privacy Policy periodically. Your continued use of the Site indicates acceptance of these changes.

Contact Information

For privacy questions or concerns:

Email: help@therapeiazoi.com